On Calls
Available as part of a setting in the Settings module provided, this On Calls feature allows appropriate administrators to be alerted when an incident has been logged by a member of staff.
Last updated
Available as part of a setting in the Settings module provided, this On Calls feature allows appropriate administrators to be alerted when an incident has been logged by a member of staff.
Last updated
After filling out the appropriate details, the alert will be logged to the Alerts page, available under the System dropdown tab.
Administrators and roles inputted in the settings will also receive a popup in the bottom right
Appropriate individuals can attend an on call, resolve or delete the oncall. Once resolved/deleted, the original staff member who requested assistance will be informed that action has been taken against the request.
